Results of patient surveys 2011

• 100% of patients were seen within 20 minutes of arriving at the clinic
  • And 87% were seen within 10 minutes.
• 100% of patients said the feel that Samedaydoctor offers a service to everyone regardless of race, age, gender, sexual orientation, disability, religion or belief


• 99% of patients said they feel confident that the Doctor or Nurse they saw had the ability to provide all the care they needed.


• 100% said they would be happy to see the same Doctor or Nurse again.


• 100% of patient answered good or very good to all the following questions.
  • How good was the doctor you saw at
  • Being Polite
  • Making you feel at ease
  • Listening to you
  • Assessing your medical condition
  • Explaining your condition & treatment
  • Involving you in decisions about your treatment
  • Providing or arranging treatment for you
• 100% of patients said they agreed of strongly agree with the following statements.
  • I am confident that this doctor / nurse will keep information about me confidential
  • I am confident that the doctor/nurse is honest and trustworthy